Noble Systems Partners with Cynergy to Offer Affordable Teleco
Atlanta, GA – June 29, 2009 - Noble Systems Corporation, a provider of innovative contact center technology solutions, announced today that it has partnered with Cynergy Telecom, a telecom management provider with 40+ years of experience, to offer telecom services for Noble Systems clients at a more affordable price.
Telecom expenses are a huge part of a contact center’s budget. Many companies are paying too much for their phone service and are unaware of it. Incremental charges, rounding up, fees, and short-duration calls are all crucial elements to a call center’s telecom use. Noble Systems has researched the market to find the best combination of value and service, and has selected Cynergy as a preferred provider to help clients achieve maximum efficiency, realize significant financial benefits, and manage their everyday telecom needs. In addition to saving call center’s money on their telecom service, Cynergy can manage the relationship with the telecom provider directly – including any issues with service and quality – so clients can focus on their business and not on resolving issues with the telecom service.
"Cynergy is very excited about the opportunity to partner with a company like Noble Systems. Their customer-centric approach, much like our own, creates value beyond the product itself. This relationship will allow existing or new customers to utilize the expertise of both companies to achieve significant savings while improving quality and service. The telecom services side of the business has recently seen tremendous changes that are affecting customers of both organizations; together, we hope to minimize the impact by providing flexible, value-added solutions. We look forward to a long and mutually beneficial relationship for years to come," said Jeff Cohen, Managing Partner at Cynergy Telecom.
James K. Noble, Jr., President & CEO of Noble Systems, says, "Cynergy Telecom can help a contact center save money on one of its largest expenses with effective telecom management. Cynergy brings together industry knowledge and creativity to help companies efficiently manage and control their telecom assets and expenses. We feel so strongly that Cynergy is the best choice, we made them our own provider, and now we are recommending them to our clients. Cynergy will consolidate your telecom requirements in a solution that is custom fit for your business."
About Noble Systems: Noble Systems is a world leader in customer contact technology, pioneering innovative solutions to manage customer communications and providing the world's best "total solution" value in call center software.
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