Denver, Colorado – June 25, 2009 –NCH Software, the leading provider of audio, video, business, and telephony/VoIP tools and utilities worldwide, today announced the latest release of its IVM, interactive telephone system.
Nearly all of the setup and management features have moved to the new web based console and it now includes an intuitive setup wizard as well as an updated, comprehensive, help file. Administrators will now find all the former settings and options available under simple to navigate tabs providing a more user friendly interface when setting up a complex IVR program, a voice mail system or call attendant.
"NCH continues to focus on our end users and making sure IVM worked in a way that was not only convenient for them, but easy-to-understand," said Jennifer Saksa, marketing manager of NCH Software. "Businesses use IVM in all different ways, so providing an interactive voice response system, which is usually complex, in a format that could be easily followed was key."
IVM is one of the central products in NCH’s telephony suite of software, which offers a variety of applications that can build on one another to create a customized phone system. Main features of IVM include: voicemail for an unlimited number of people, an auto attendant to direct incoming callers, and making automated outbound calls.
The addition of the web console provides access anywhere in the world, as long as there is an internet connection. It allows the user to check their voicemail, view logs, and restart the IVR server, all from a remote location.
About NCH Software: NCH Software offers more than 80 easy-to-use audio, video, business, and telephony/VoIP software solutions that improve productivity and usability for small businesses and consumers. Focused on specific needs, they produce software with all the bells and whistles of typical brands, but without the complexity. NCH Software provides users with what they need at a price they can afford. This approach generates more than four million unique visitors and nearly three million downloads per month from the company's website
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