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Showing 1 to 20 of 41 News Items for the last 5 weeks

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	Interact Inc. Deploys Real-Time Billing and Rating Platform at LMT Interact Incorporated’s InvigorateX Real-Time Billing and Rating Solution brings Improved Mobile Services to Latvian Mobile Telecom Subscribers Date and Time Posted: March 11, 2010 1:16:00 PM EST
	TreeHouse Announces Marketing View Integration with Oracle CRM Demand Generation/Marketing Automation System Now Available as Integrated Solution for Oracle CRM On Demand Users Date and Time Posted: March 11, 2010 1:11:00 PM EST
	Envision Names Mark C. Perrin Executive Vice President of Sales and Service Sales executive brings more than 20 years of sales and business leadership across various industries, including telecommunications and call center automation Date and Time Posted: March 10, 2010 1:45:00 PM EST
	Aspect Positioned in the Leaders Quadrant for 2010 Magic Quadrant Aspect, a global provider of unified communications (UC) and collaboration services and software, today announced it has been positioned by Gartner, Inc. in the leaders quadrant of the 2010 Magic Quadrant Date and Time Posted: March 10, 2010 1:43:00 PM EST
	US Communications Providers Improve Slightly in Subscriber Service Overall, but Channel Silos Get Deeper Assessment of providers finds improvement in some aspects of service but cross-channel experience goes from bad to worse, according to “mystery shopping” research from eGain Date and Time Posted: March 10, 2010 1:37:00 PM EST
	24-7 INtouch Welcomes New VP of Strategic Sales onto Executive Team INtouch, a contact center outsourcer welcomed a new Executive onto the management leadership team, Michael Pratt. Date and Time Posted: March 10, 2010 1:36:00 PM EST
	CallCopy Honored as 2010 Service Rising Star by CRM Magazine Company’s call recording and contact center solutions recognized for enabling the delivery of high-quality service to their clients’ customers Date and Time Posted: March 10, 2010 1:30:00 PM EST
	CCT Group Announces the Acquisition of IRT CCT Group Limited ("CCTG") announces the acquisition of Interactive Response Technologies, Inc. ("IRT"). Following a business combination signed today, CCTG has completed the acquisition of IRT Date and Time Posted: March 10, 2010 1:22:00 PM EST
	LiveTime extends ITSM SaaS platform to Google App Engine and Amazon EC2 Cloud LiveTime’s new ITSM SaaS platform extends cloud deployment options as well as distributed storage engines for managed service providers. Date and Time Posted: March 9, 2010 2:26:00 PM EST
	Confirmit Extends its Horizons with the Latest Release of its Multi-channel Confirmit has announced the launch of Confirmit Horizons Version 15, the new release of its on-demand, multi-channel platform for customer feedback, employee feedback, and Market Research applications. Date and Time Posted: March 9, 2010 1:45:00 PM EST
	DocuSign Launches Version 10.1 SaaS eSignature Service DocuSign®, the leader in on-demand electronic signature solutions, today announced the release of the DocuSign version 10.1, the latest release of the company's e-signature service. This version offers unique features and functionality designed... Date and Time Posted: March 9, 2010 1:30:00 PM EST
	Apple Leads in Customer Satisfaction in Vocalabs Tech Support Study Apple beat Dell and HP in satisfaction with phone-based technical support, according to a study conducted by Vocal Laboratories Inc Date and Time Posted: March 5, 2010 2:10:00 PM EST
	PRC Colorado Springs Celebrates 3rd Anniversary with Commitment to Service Local Employees Pledge 1,000 Hours through PRC Community Care Date and Time Posted: March 3, 2010 1:34:00 PM EST
	Percepta Extends Marketing Services Agreement with Onset Marketing Percepta and Onset Marketing announced a year extension to their strategic marketing services agreement. Onset Marketing will continue to provide comprehensive strategic and tactical marketing services including market research and planning,... Date and Time Posted: March 3, 2010 1:18:00 PM EST
	Anita Borg Institute Announces 2010 Women of Vision Award Winners Leading Technical Women to Be Honored for Outstanding Achievements at May 12, 2010 Awards Dinner in Santa Clara Date and Time Posted: March 2, 2010 1:07:00 PM EST
	GMT Selected by Three Rivers Federal Credit Union Midwestern credit union selects GMT On-Demand SaaS branch workforce management solution to optimize branch sales and service efficiency Date and Time Posted: March 2, 2010 1:01:00 PM EST
	New Solution Support Option Now Available from Jacada Comprehensive support for Jacada solutions replaces typical software maintenance plans and alleviates drain on customer’s IT resources Date and Time Posted: March 2, 2010 12:59:00 PM EST
	ClipTraining Extends Windows 7 On-Demand Video Training Windows 7 Video-on-Tap Training Now Available to Users in Nine Languages, Including English, Simplified Chinese, Traditional Chinese, Spanish, Portuguese, French, Polish, Hindi, Russia and Gujarati Date and Time Posted: March 2, 2010 11:32:00 AM EST
	The Defense Finance and Accounting Service has Deployed Envision Centricity. Envision Telephony, a global provider of workforce optimization (WFO) solutions for the contact center and enterprise... Date and Time Posted: March 1, 2010 1:20:00 PM EST
	Cabinet NG Selected as a Finalist for 2010 CODiE Awards Finalist for the prestigious CODiE Awards in the best document management solution category. Date and Time Posted: February 26, 2010 1:25:00 PM EST

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